my problem in my company

Hi ! I hope you can help me!
 I am a secretary in a big company near on the beach in Canarias, and we have a problem with the air conditioner! and all my collegues and me are going to the boss to tell him about the problem but he always says : `` we haven´t got any money" and we think this is false.
we are desesperate, because is hot in the office!
what can we do? a strike? or reclamation?
thanks!!

Job Announcement and cover letter.

Cover letter 

Marta Martínez Gallegos 

28, Andalucía Avenue, 18014 Granada (Spain)

(+34) 658 35 79 48     martamartinez1010@gmail.com     

Mr. Declan Callaghan

Brook street BT475Pz

Londonderry Éire/Ireland 

Londonderry, 18th February 2016

Job Reference Code: GU5591_1454936987: Personal Secretary

Dear Mr. Callaghan, 

I would like to express my interest in your vacancy as secretary, currently advertised on jobview.monster.co.uk. I enclose my CV below for your consideration.

I am qualified as secretary I have got a Higher Education Certificate in assistant of direction. 

During my practices I have demosntrated my passion for this work and how rewarded it makes me feel. 

I find myself able to perform the occupations described in the job description. I am organized, responsible, I have communication skills, I have knowledge of word processing, power point, excel, etc. 

I am available for an interview if you wish it. Thanks you for your time. I am looking forward to hearing from you. I enclose my CV below for your consideration.

King regards, 

Marta Martínez Gallegos 

Job announcement

Personal Secretary

About the Job

Provide a full secretarial support service to the team and other professionals.

Maintain diaries; arrange diary dates, venues, travel arrangement and hospitality.
This also includes minute taking, audio typing and shorthand/note taking.

Organise the office and carry out routine secretarial duties which include the development and maintenance of an efficient filing system, brought forward system, mail distribution, photo copying, binding and ensure relevant files are available for meetings.

Open and record incoming mail and direct correspondence for the Team or otherwise deal with routine items.. This will include the writing and drafting of routine letters for signature.

Facilitate communication within the department by liaising with relevant staff.

Dealing with telephone calls and enquiries and taking relevant action as appropriate.

Type letters, memorandums and minutes. A high level of word processing skills will be required and the post holder will also be required to develop skills on Microsoft Office software and other computer packages as and when required.

Assist in the production of Power Point presentations required by department.

Provide administrative support in the production of policies and reports produced within the department.

Supervision of clerical staff if post requires so.

Management of stationary stock levels throughout the department using stock catalogue and non-stock requisitions so levels of stock are adequately maintained

                     

      Job Summary

 Company:

 Brook Street

 Location:

Londonderry, N Ireland BT475PZ

Industries:

 Government and Public Sector

Job Type:

Full Time

Temporary/​Contract/​Project

Years of Relevant Experience:

 Less than 1 Year

Job Reference Code:

GU5591_14549369​87

Contact Information:

 Declan Callaghan

 Brook Street

Project 2 - Marta Martínez

Part 1:

YOUR COOKWARE
AVD. ANDALUCIA 28 GRANADA

Mr. Tony Smith

Customer sercice of
" your cookware ”:
16 Devonshire Street
Lancaster, Mancheter 09/12/2015
 (England)


To Mr. Tony Smith, customer service:

I am writing you to inform you that yesterday my order of flatware arrived 

damaged. The whole was in pieces. I am returning flatware with a copy of my 

 purchase order.

Please ship us a new set and pay the shipping since we already paid it twice.

Thank you for your help, We would appreciate your response as soon as possible.

Respectfully,

Marta Martínez Gallegos

Part 2 role play: 

Part 3: 

 my comment to Meryem : http://meryemlahjaji.blogspot.com.es/2015/12/project-2.html?showComment=1450022991125#c8444391227969446534

my blog: http://martamartinezsecretary.blogspot.com.es/2015/12/project-2-part-1-marta-martinez.html

Project 1

1. Business Card:

     

2. Interaction:                                                                                                                                                              

3. E-mail: 

Hi! 

I am writing to tell you about my day. I am in London because I have an exposition about the cinema and photos, London is a amazing city! Is very big! But… Do you remember that I need a assistant? I found her! I was in an exposition and I met Cristina García she is manager production and she has a friend who she is looking for a job and she is assistant! So I´ve spoke with her and I have gave her my card. So she will call me tomorrow to speak about her new job. I think she could be good for the job. I will see it tomorrow.

I will keep you informed.

Kind regard

Marta